Enter your seven-digit key then click the submit button below.

Session Key  

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DEXIS™ Technical Support Specialists use the latest screen-sharing technology to view, control and resolve software issues remotely. A Technical Support Specialist will walk you through the remote assistance process.

How To Get Support

STEP 1

Call Technical Support at 888-88-DEXIS or submit a support request so we can assist you with the problem you are experiencing.

STEP 2

To initiate a secure Live Online Support session, shut down all non-DEXIS Platform applications except your browser window.

STEP 3

While on the phone with Technical Support, you will be given a unique session key. Enter the Session Key in the box to the right and click Submit to initiate the screen-sharing session.

STEP 4

You will be prompted to download a small virus-free plug-in.

STEP 5

With your permission, your support representative will be able to view your screen and share control of your mouse and keyboard.

STEP 6

You are in full control of your computer at all times. You always have overriding control of your computer, and you can end the screen-sharing session at any time.

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